For those who want to know latest status of pacifichost servers, the info listed in this page may help you.
Network Status Page
We can see the status of all pacifichost servers, include scheduled maintenance, present issues and solved issues. However, this page requires login.
@pacifichost_ops This account details any issues with our network or servers that may cause an interruption in service to pacifichost customers.
@pacifichost Official pacifichost twitter account, general questions
Ticket systems is always a good choice if you can solve your problem after try things above. This often happens when
problem begins, the staff does not noticed it. Submitting a ticket may do a great help for ISP stuffs, other customers and certainly, yourself!
Pacifichost clients can directly submit ticket via this link(login required): https://clients.pacifichost.com/submitticket.php